The Most Common Problems with Clients:

Poor Communication Skills

Pay attention to this point if you want not only to make money from the project but also to live happily during the work on it. If the client communicates unclearly or behaves disrespectfully, it is a serious reason to refuse cooperation.

We believe that quality communication is a key factor in collaboration, and in our article "4 Basic Communication Rules at Etcetera", we talk about the principles that each team member learns during onboarding of our agency. Although they may seem trivial to some people, in fact, it's impressive how these 4 details can have such a big impact on achieving great results and avoiding conflicts.

Such clients can be divided into two categories - the first category makes justified changes, and the second - chaotically introduces changes that are not needed.

How to deal with it? In this case, it is important to explain to the client how their changes will affect the project budget, and that a significant part of the work already done may turn out to be a waste of time. If the client is willing to pay for changes and take responsibility for the risks, then it is worth continuing cooperation. Clients who cannot justify the changes in their thoughts are unlikely to be satisfied with the result of your work because their views have changed, and you have done the work according to the initial agreements. It is better to avoid such situations and part ways as early as possible on a good note.