Recruiting in our agency is a long and thorough process. Today we want to peek behind the curtain of it and explain how we manage to stay such a united community even though our team has doubled its size during the last year.
Our talented HR specialist Tori handpicks freelancers based on many important criteria. She looks at their skills, feedback, rate, etc. Tori says that the secret of this step is seeing between the lines of those criteria to figure out if the person would be a good match for the agency.
Many months of experience have taught us to analyze communication with the candidates at all stages of recruitment. Starting with the first touch, we look at the way people respond in chat, explain their points, and react to the test tasks. If the communication is poor in any essential way, we don't move further.
Tests are a major part of our process. Besides a standard test task, we have secret questions in the job post, trick errors, and a long detailed questionnaire. The goal is to detect special character traits we need in the team members.
First interview with Tori takes from 40 minutes to over an hour. She gets to know the person, their character, hard and soft skills. After the interview, Tori completes the scorecard for each candidate that we use to keep track of the progress from the first touch.
After the founder and other stakeholders evaluate the candidate and approve them, we schedule another interview for them.
The second interview with the founder is the last step of our complex recruitment process. If everything goes great, we then move on to the onboarding process. If anything goes wrong at any of these steps, we communicate to the freelancer, that this is not the right fit.
Why so complex?
We view our recruitment as the art of finding the ideal people for our team. Because we are not a regular agency, the goal of our recruitment is to find people with the right mindset, who will share our values and ideas.
Of course, all people in our team are unique and different. But thanks to our well-thought recruitment process, they all fit perfectly together and into the agency.

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