It is that time of the year again when everyone looks back to recognize accomplishments and consider losses.
Despite all the things that happened in the world, the last 12 months were good for our agency. We grew, developed, and achieved success.
2020 started for us with receiving a Best Agency in Ukraine in Design & Creative Award for the previous year. Thank you, Upwork! We work hard and hope to be honored again in the future.
Here are some numbers that make us proud:
It is not a secret that freelance was not affected by the crisis but even grew significantly. It is also true for our agency.
Starting February, our earnings increased each month. We perfected our first touch approach, doubling the revenues. We actively searched for new talents to join our team and satisfy growing demand from new clients.
We also decided that it was time to develop the Etcetera brand and increase awareness, so we started Social Media Marketing. Check out our Facebook page if you are not following us there yet. It has different content in Ukrainian.
So, we are happy with this year and hope 2021 will be even better, not just for our agency, but for everyone.

AI is transforming search. Learn how SEO evolves into AEO and GEO — where visibility means being cited in AI answers, not just ranked in results.
AI makes work easier, but thinking harder. Learn how to stay creative, critical, and human in the age of intelligent machines.

AI speeds up work but often creates “workslop” - results that look complete yet lack value. Freelancers are the ones turning them into quality.

Disney Creative Strategy: dream, plan, critique — a tool to guide ideas from imagination to real-world results.

Discover how Upwork’s Available Now badge and Profile Boost work, their costs, pros and cons, and which boost is best for freelancers or agencies.

We’ve gathered a set of articles to guide you through the essentials — from setting up your profile to building long-term client relationships.

Etcetera summer 2025 results: quiet season, new team members, shifting Upwork rules, and plans for an active autumn.

Upwork feedback is more than stars — it builds trust, shapes reputation, and guides choices. Learn how to read, request, and write reviews effectively

Instead of mixing emotions, facts, and criticism in chaos — this method by Edward de Bono helps separate thinking modes.

Discover how Upwork’s fees evolved from flat 10% to a pay-to-play model with Connects, boosts, and variable 0-15% commissions in 2025.

Discover 5 practical steps to reset your Upwork strategy in 2025: update skills, rethink pricing, optimize proposals, and grow with the market.

How to build a strong team that survives crises: Denys Safonov shares lessons from 11 years of leading the agency Etcetera through global challenges.