Yesterday we all gathered once again for a quarterly Etcetera Agency All-Hands meeting. Over cups of hot tea or coffee from different cities and town all over Ukraine we discussed Spring 21 accomplishments, future plans, and hot issues.
Talked about several Upwork news & updates:
We gave our warm wishes to 8 team members who had Birthdays during Spring
Honored one of our Profile Assistants with becoming a PA Team Lead
Welcomed 6 new Etcetera professionals.
Discussed two important novelties in the agency processes:
We now have a Skype bot, which can ask and automatically record scheduled workload for the day or week, planned day-offs for each freelancer, and send notifications on new and ended contracts. Since Skype is our daily go-to communication tool, it is super convenient to work there with the bot just by clicking a few buttons.
Day Planner in Notion allows every freelancer to create a list of tasks for the day and objectively judge and manage daily workload. For those, who want to go a step further, the Day Planner also allows to see the progress on yesterday’s tasks and build a plan to tomorrow.
Now it is even faster and easier for us to coordinate our work and plan the day.
Thank you, everyone, for being with us this great spring! We hope to grow even faster and greater in Summer.

AI is transforming search. Learn how SEO evolves into AEO and GEO — where visibility means being cited in AI answers, not just ranked in results.
AI makes work easier, but thinking harder. Learn how to stay creative, critical, and human in the age of intelligent machines.

AI speeds up work but often creates “workslop” - results that look complete yet lack value. Freelancers are the ones turning them into quality.

Disney Creative Strategy: dream, plan, critique — a tool to guide ideas from imagination to real-world results.

Discover how Upwork’s Available Now badge and Profile Boost work, their costs, pros and cons, and which boost is best for freelancers or agencies.

We’ve gathered a set of articles to guide you through the essentials — from setting up your profile to building long-term client relationships.

Etcetera summer 2025 results: quiet season, new team members, shifting Upwork rules, and plans for an active autumn.

Upwork feedback is more than stars — it builds trust, shapes reputation, and guides choices. Learn how to read, request, and write reviews effectively

Instead of mixing emotions, facts, and criticism in chaos — this method by Edward de Bono helps separate thinking modes.

Discover how Upwork’s fees evolved from flat 10% to a pay-to-play model with Connects, boosts, and variable 0-15% commissions in 2025.

Discover 5 practical steps to reset your Upwork strategy in 2025: update skills, rethink pricing, optimize proposals, and grow with the market.

How to build a strong team that survives crises: Denys Safonov shares lessons from 11 years of leading the agency Etcetera through global challenges.