React with an emoji. Type a quick “seen,” “ok,” or “will check later.” It’s basic, but it reduces tension. No one needs to wonder if the message was delivered, if you're still alive, or if they should follow up again. It’s the smallest gesture that saves the most nerves.
While you’re silently reading or even already working on something — your team has no idea.
That’s when unnecessary check-ins and double messages begin.
Avoid it by quickly stating where things stand:
That way, the team knows what’s happening and can plan accordingly — without guessing.
This is what transparent communication means: being predictable.
A common scenario: you’re actively messaging back and forth, then… nothing. The other person is left waiting in the chat, unsure whether to move on or keep waiting for your reply. Then later: “Oh, I got distracted.”
Sure, it happens. But saying “brb, back in an hour” is simple — and makes a huge difference in experience.
These are small but fundamental rules. Because silence in a chat can mean anything and that’s exactly why it creates tension.
We’re not always available instantly. But we can be predictable.
And that’s already half of effective teamwork.
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