They recently published a report — “AI Isn’t Eliminating Human Work — Proof from the World’s Work Marketplace” — and announced the launch of an Economic Advisory Council.
AI isn’t replacing freelancers — it’s reshaping the work.
71% of freelancers use AI to augment their work.
Clients trust the “human + AI” model twice as much as fully automated outputs.
AI-related services are growing rapidly: +25% in AI development, +52% in prompt engineering — alongside rising demand for analytical thinking and tool management.
Upwork isn’t just sharing data — it’s setting direction. AI is not replacing work; it’s transforming it, and that changes how we understand value on the platform.
The Advisory Council will help define new roles and professional profiles, such as creative AI leads, AI operators, and strategic integrators. This points to upcoming updates to JSS, badges, and client search filters.
AI is no longer a “nice-to-have.” Skills in using it are becoming essential. We expect to see profile updates, new trust/risk indicators, and clearer guidance for clients.
The new role is not a task-doer — it’s an AI-savvy operator who builds solutions through analysis and control. We’ve said it before: those who think systemically will win. The market is now backing that up.
The new role is not a task-doer — it’s an AI-savvy operator who builds solutions through analysis and control.
We’ve been exploring these ideas for some time — here’s a collection for those who want to go deeper:
🔗 AI Literacy or Unemployment: Easy Tasks No Longer Exist
🔗 How AI is Transforming Freelancing: Facts and Real-World Cases
🔗 Upwork 2024 Financial Results: AI, Monetization & Freelancer Impact
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